Q: What types of fragrances does Al-Basit Fragrances offer?
A: We offer a curated range of Eau de Parfums (EDP) and Eau de Toilettes (EDT), including oud-inspired scents, floral blends, amber-woody compositions, and signature unisex fragrances suited for different moods and occasions.
Q: Are your perfumes original and authentic?
A: Yes, every fragrance is crafted and quality-checked to ensure authentic notes, consistent performance, and long-lasting quality in every bottle.
Q: Do you offer wholesale or bulk order pricing?
A: Yes, we provide flexible wholesale and bulk order options for retailers and businesses. Please contact our team via WhatsApp or the contact form for pricing details.
Q: How long does delivery take?
A: Delivery times vary depending on your location, but orders are typically processed and dispatched promptly, with updates provided throughout the process.
Q: What are your delivery charges?
A: Delivery charges depend on your order size and location. Exact charges are shown at checkout before you confirm your order.
Q: Can I return or exchange a product?
A: Yes, returns are accepted if a product arrives damaged, leaking, or incorrect. Please see our Return Policy page for full details and eligibility conditions.
Q: How can I track my order?
A: Once your order is confirmed, you can track its status using the Track Order page on our website with your order details.
Q: What payment methods do you accept?
A: We accept multiple payment options, including cash on delivery and online payment methods, depending on availability in your area.
Q: How long does the fragrance last on skin?
A: Longevity varies by fragrance, typically ranging from 4 to 12+ hours depending on the scent family, skin type, and application.
Q: Can I request a sample before placing a bulk order?
A: Yes, sample requests can be arranged for bulk or wholesale buyers. Please reach out to our team to discuss availability.
Q: How can I contact you for further queries?
A: You can reach us through our Contact page, email, or WhatsApp, and our team will respond promptly during business hours.